Customer Testimonials

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DealerRater Oct 6, 2024

I was well taken care of by Thomas I needed a loaner car. That made everything easy.

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DealerRater Oct 4, 2024

My Mazda lease experience was great. Amir, Anthony, Lorenzo, Steve and Vin all were so helpful throughout the process beginning to end. Very satisfied - highly recommend Mazda of Orange!!

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DealerRater Sep 3, 2024

Buying a car is always an interesting experience! We spoke to a number of dealers and bar none Lena and Lavel were the best! Very transparent and helpful from the beginning. The know how to sell, but they both know how to treat customers, so customers want to buy from THEM. You don't find that everywhere when buying a car. So major thumbs up to Mazda of Orange and to Lena and Lavel! Omar in finance was awesome too!

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DealerRater Aug 31, 2024

Knowledgeable and friendly customer service. Showed me all the cars I wanted to see and explained the features and differences of the cars. Ivor was a pleasure to work with.

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DealerRater Aug 8, 2024

Jacob was helpful and provided information as needed. Customer service was great. I did not feel any uncomfortable pressure that usually comes with dealing with car dealerships. As long as you come prepare with pictures of your car and all necessary information when selling your car to Mazda of Orange, Jacob is the right person to help you.

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DealerRater Aug 1, 2024

I love Mazda and the car is lovely. I wish I had been told more about what was standard and what wasn't. It wasn't until I had completed the purchase and was leaving that I realized I don't have parking sensors at the corners and car isn't equipped for Sirius XM - I just assumed with today's technology that these would have been included. Also don't have Homelink, but not a big deal.

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DealerRater Jul 30, 2024

Tom was very patient and worked hard to find right car 4 me. Steve nice and managed nicely to convince me to add a couple of things mostly what I had researched before. Whether u try to choose the right salesperson 4 the customer or by who's upnext, by looking around, I think Tom was right one for me.

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DealerRater Jul 15, 2024

Customer service was excellent, the salesman George is very respectful, courtesy and patient. I would recommend friends and family.

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DealerRater Jul 13, 2024

I couldn't be happier with George  - my sales rep.  Somehow, he KNEW I was stranded at the rental car place - in 100 degree heat - and he came and rescued me - without asking!  Yay! Also, Alex, the sales manager, found a way to get me into a better car at the same price - still with 0% financing! Who does that?  He COULD have sold me the lesser car, but didn't. IMPORTANT NOTE:  Many/most small cars these days come with CVT transmissions - Mazdas do NOT.  Why is this important?  CVTs have a reputation of going ...

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DealerRater Jul 2, 2024

I sold my car through Jacob at Mazda of Orange (without me needing to buy a car from him). He is the utmost professional, offered a fair price, and scheduled me to come in within 24 hours of first contact. The inspection took less than 10 minutes and I was out the door within 30. Anytime I need to sell a car I will be contacting Jacob. I am sure he will treat anyone right, whether you are buying or selling.

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DealerRater Jun 30, 2024

Jacob was very professional and accommodating. He made the process very easy and stress free for us.

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Google Jun 25, 2024

Thank you Mazda of Orange and Alec Makepeace, you guys rock! I love my new CX-70… I worked with Alec and he was very patient with me As I was a little indecisive in the beginning, he answered all my questions and at the end made it happen.

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Google Jun 24, 2024

Great Experience and Excellent service.

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Google Jun 24, 2024

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Google Jun 19, 2024

Always treated right at Mazda of Orange. Excellent crew!

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Google Jun 16, 2024

Tito Molina and Martin lira I really appreciate how determined they were to help me get my first vehicle they did absolutely everything they could do to help me.

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Google Jun 15, 2024

I purchased my used vehicle from Mazda of Orange, they had the best deal so I drove from LA to the OC and I was not disappointed. As advertised and a little haggling but I got a good deal. Finance was a breeze and no pressure sales gimmicks straight up paper work. Thank you for the smooth sales process.

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Google Jun 15, 2024

Nice waiting area and fast service

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Google Jun 13, 2024

Very pleasant experience. Will, my adviser was very knowledgeable with the operation of my CX-5

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Google Jun 12, 2024

Great purchase experience . Amir and Alec helped me in every step of the way and secured me a good deal

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Google Jun 11, 2024

Mazda of orange has top tier service! I have gone to a few dealerships since moving out of the area but nothing compares to the professionalism, and service I receive here. It’s beyond compare.

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DealerRater Jun 6, 2024

Jacob wasthe bomb.com. He was the most straightforward honest well spoken car guy that I’ve dealt with in the near recent and I would work with him in the future.

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Google Jun 6, 2024

I highly recommend Mazda of Orange and TITO for job well done and excellent customer experience during our quest to find a car for my son. We had gone to different Mazda locations and spoke to various people in trying to find a replacement car after my son had a collision which made his Mazda3 inoperable - no one was willing to help because it was all about financial transactions. But not Tito…he was determined to make that Memorial week day the most memorable event possible. So, please do not read this if you do not need help to ...

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Google Jun 5, 2024

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Google Jun 5, 2024

I purchased a car for my son, it was great service and great experience for my family.

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Google Jun 4, 2024

Mazda of Orange is the best! Awesome customer service and salesmen. They gave the best price in town and was able to drive a CX-5 home for the wife. Thank you Amir for helping us with our purchase!

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DealerRater Jun 2, 2024

Lo recomiendo excellente sercvisio al clientele. Muy profesionales. Amo la forma en como ayudan al cliente

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Google Jun 2, 2024

This has been my best car purchase experience ever. I keep my cars along time and was dreading getting worked over by a car salesman and then a closer. To my surprise Raul, my salesman, was very low pressure and and super informative. His manager was low key too. I was able to purchase the exact car I wanted at a great price!

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DealerRater Jun 2, 2024

Mazda of Orange is always professional environment. William has been my go to on several occasions and has provided excellent service each time.

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Google May 31, 2024

I've only had great service here. I drive from Encino as they're the best Mazda dealer/servicer around.

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Google May 30, 2024

Really Professional and excellent service! Thank you guys.

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Google May 30, 2024

Mazda of Orange has the best Sales men with awsome customer service. Mazda Vehicles are very comfortable and classy cars. I love my Mazda 30 best purchase I've done this year

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Google May 27, 2024

The sales team really try their best to get to your number. We worked with Anthony, Zaid and Arban. Had a wonderful experience with them and Anthony went out of his way to get us the deal

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Google May 25, 2024

All the guys were very helpful and so easygoing! The whole transaction was very fast and easy. This car buying experience was so much better than the others. Thank you, you guys are awesome!

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Google May 25, 2024

Many thanks to Paisley for making my first service at Mazda of Orange so pleasant!

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Google May 21, 2024

My experience with Mazda of Orange is ALWAYS exceptional! Everyone there is so very nice and helpful! 10/10!!!

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DealerRater May 21, 2024

This is my third lease from Mazda of Orange. Ivor helped me on my last lease and I specifically asked for him again for this lease . Ivor was professional, very knowledgeable and courteous. The finance team and final walk through were great as well and process was fast and smooth. I am a happy customer. Thank you!

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Google May 20, 2024

Went in for a test drive. Anthony helped me out, and he was great! Really good at his job and super friendly, go talk to him if you want a car. The manager also spoke to me, didnt catch his name but he's super personable as well. Super nice place and had a real pleasant experience! Thanks guys 🙂

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Google May 20, 2024

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Google May 19, 2024

Great service

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Google May 18, 2024

Fantastic service and attention to detail, had an issue with the key that they resolved at no charge, even their coffee is good!

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DealerRater May 18, 2024

Walked on to the lot a few weeks back while just trying on cars. After deciding that the Mazda was the car we wanted i began exploring vehicle and purchasing options while communicating with Ivor for many days. Ivor either had answers immediately or made the effort to find them. I was also communicating with 2 orher dealers and Ivor was rhe only rep who made an effort to reply with detailed answers. As a result he got my business. And to too it off, he, unbeknownst to me, came in on his day off to sell me the car. Then, ...

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DealerRater May 17, 2024

One of the better Mazda dealerships in the OC/IE area of southern California. Good selection, responsive staff, and I was in and out of their in my new CX-90 within a couple of hours. Thank you to Ivor for all the help and seeing it through from start to finish.

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DealerRater May 17, 2024

Professional, clean and not pushy. Helpful staff and beautiful facility. Would recommend to friends and family

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Google May 17, 2024

Great experience and helpful people at Mazda of Orange!

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Google May 17, 2024

Good sales people who are responsive to your budget and staying within that budget and not trying to bait and switch you.

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Google May 16, 2024

Good customer service, very helpful recommend this location

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DealerRater May 16, 2024

I had a great experience at Mazda of orange. Jacob was extremely helpful and kind he went above and beyond to make sure I was taken care of!

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Google May 15, 2024

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Google May 15, 2024

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DealerRater May 14, 2024

Jacob was great, the whole process was quick and strait forward. Recommend Mazda of Orange for all your Mazda needs.

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DealerRater May 11, 2024

Dealership was welcoming and clean. Jacob was professional, transparent, and honest. The entire process was thorough and accurate.

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DealerRater May 11, 2024

Working with Jacob made the process easy and with no haggle. Would definitely come back.

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DealerRater May 9, 2024

No high pressure tactics, friendly, knowledgeable and thorough. Listened to all my wants and needs.

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DealerRater May 8, 2024

Jason, Ivor, and Lorenzo were all a pleasure to work with! My overall experience was undoubtably the best car shopping day I have ever had! Everyone that I interacted with was very friendly, knowledgeable and helpful. Beginning with Jason and Ivor, the entire process was very organized and uncomplicated, with emphasis on my complete understanding of every step, including Lorenzo's thorough explanation of all financial details. I'm also very pleased with the XC-30's performance and handling, and there's no doubt that I will return for future lease/sales transactions. Nick, Laguna Hills

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Google May 7, 2024

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Google May 3, 2024

Everyone was so friendly and George was a great sales representative! I left with the car I wanted after visiting many different Mazda dealerships, and the owner/manager of the dealership even came out to personally congratulate me on my purchase. Would highly recommend this dealership for great deals, friendly customer service. This is my first Mazda and I am completely satisfied with my first brand new car! Thank you Mazda of Orange 🙂

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Google May 2, 2024

I had a great experience purchasing my car at Mazda. The sales was straightforward and efficient, with no runarounds. Highly recommend!

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DealerRater May 2, 2024

Jacob was extremely helpful and provided outstanding customer service. I appreciated his transparency and responsiveness to my questions. I definitely recommend Jacob as someone who customers should work with during their visit to Mazda Orange.

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DealerRater May 1, 2024

jacob was great helped me out and got stuff done, will definitely recommend him to anyone buying at mazda of orange

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DealerRater Apr 30, 2024

I came in to sale my vehicle, and Jacob did a great good of working with me and trying to give me the most for my car ! Process was super easy and fast.

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Google Apr 26, 2024

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DealerRater Apr 25, 2024

It was great working with Jacob and Joe. I have some serious medical issues at the moment, and Jacob along with Joe made the process easy without playing games. Highly recommend working with them

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DealerRater Apr 25, 2024

Jacob was easy to work with and the process of selling my car was easy

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Google Apr 24, 2024

Easy to set up service appointments and friendly staff.

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Google Apr 24, 2024

Our sales person was lavel darty he was super kind and listened to what my daughter wanted In a car this was One of the best places I’ve ever bought a car! Went looking for a car for my daughter because her car got totaled in a car accident and they were super kind and really worked with us to find what was best for her needs in her price range We felt absolutely no pressure to buy a car,he showed us all different types and kind of cars to make sure she got exactly what she wanted. ...

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Google Apr 24, 2024

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DealerRater Apr 23, 2024

Mazda of orange and Ivor made our truck buying experience one of kind Ivor was the greatest he took his time with us was very honest and made sure we were very comfortable with what we were doing never pushy was very welcoming thanks again!!

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DealerRater Apr 22, 2024

Jacob was very helpful and kept everything very clear and simple. He was not trying to low ball me on my car selling experience through Kelly Blue Book. He was very kind and hospitable to me. I will recommend the Mazda of Orange to my friends and family who are interested in buying or selling automobiles for sure!

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DealerRater Apr 22, 2024

Jacob was great to work with. He replied quickly via email and text! He was able to offer various days n times to meet. He was prompt, friendly and courteous. He was a pleasure to work with.

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DealerRater Apr 21, 2024

Friendly staff, nice facilities and amenities. Accurate estimate and timely service. Didn’t try to upsell me on additional services

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Google Apr 20, 2024

William always makes getting my car serviced a seamless experience! Truly appreciate him and his teams effort.

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Google Apr 18, 2024

I recently had the pleasure of purchasing a car, and I couldn’t be happier with my experience. From start to finish, the process was seamless and efficient. The staff explained everything thoroughly, ensuring I understood all aspects of the purchase. What stood out to me the most was the respect and courtesy I received throughout the entire process. The customer service was top-notch, making me feel valued and appreciated as a customer. Overall, it was an excellent experience, and I would highly recommend this dealership to anyone in search of a hassle-free car buying experience.

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DealerRater Apr 18, 2024

I’ve been going to Mazda of Orange for years and I always feel like a valued customer. I have confidence in their staff and technicians.

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DealerRater Apr 15, 2024

Lavel at Mazda of Orange was great to work with. He is very down to earth, easy to talk to, and made us feel very comfortable. He gladly answered all of our questions and accommodated our requests to see various colors and trim levels of the Mazda CX-5. He was respectful, not pushy at all, and tried his best to accommodate us. We left with a great car. I would highly recommend working with Lavel!

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Google Apr 15, 2024

We had nothing but great experience with Ivor, Omar and staff they were very friendly took there time nothing was a rush total relaxing though the whole process the best ever thank again Mazda of Orange

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Google Apr 15, 2024

Excellent service 👍🏼

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DealerRater Apr 14, 2024

Jacob was awesome he handled everything in a timely manner and made the transaction simple.

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Google Apr 14, 2024

A huge shout out to John Weber for being a wonderful car salesman. Never pushy, just calm. Made my experience pleasant, quick and easy. Thank you John!

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Google Apr 14, 2024

I would like to thank Mr. John Weber at Mazda of Orange. You made it a great experience for my lady purchasing a vehicle. Great energy and not pushy. Very helpful all around. Thank you sir. We'll be seeing you in the future.

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DealerRater Apr 14, 2024

I came to Mazda of Orange to sell my CX 5. I got in touch with Jacob, the used car sales manager, and he was awesome! He was able to give me a quote over the phone with all of my car information and had all of the paperwork filled out before my husband and I arrived. He was very upfront, honest, and easy to work with. He stuck to his word and gave me the price that we agreed upon. There was no haggling, no changing of price, just very easy to sell my car. I can totally recommend Jacob ...

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Google Apr 13, 2024

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Google Apr 13, 2024

Tito helped us get a great deal on our new car. We came in with a goal in mind and he did everything he could to meet that goal. Great dealership overall.

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Google Apr 12, 2024

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Google Apr 11, 2024

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Google Apr 11, 2024

Excellent service and people.

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DealerRater Apr 10, 2024

My internet acquisition manager Jacob was honest & very efficient. Overall excellent experience with Jacob & the dealership

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DealerRater Apr 9, 2024

I was there to sell my truck, before I get to dealership I talked to Mr.Muradian and told him what I want and when I got there he did what he promised fast and eazy. He was very nice and professional.

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DealerRater Apr 7, 2024

Quick service, they have friendly staff, and easy to work with. Very clean as well too

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Google Apr 5, 2024

Excellent service and a great experience overall. I highly recommend Mazda of Orange.

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Google Apr 5, 2024

Service was thorough, swift, and everyone was courteous. I did not expect a video update of my car but it was a very cool feature. Fabulous experience overall.

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Google Apr 4, 2024

Always a wonderful service experience.

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DealerRater Apr 4, 2024

Jacob and the dealership were both great! They were very professional and knowledgeable. Jacob was very good and supportive. He allowed me to visit other people and dealerships to find the best price. When I came back I was sure I was getting the best price and was ready to make the deal. The price was a good 10,000 less than I was expecting, but I understand why. Jacob was good enough to share this with me.

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DealerRater Apr 4, 2024

Jacob was very easy to work with! He communicated with me very quickly over text and on the phone. Once we had a deal struck the process was very smooth too! Lastly, he went above and beyond by helping me remove a super heavy roof top tent from my jeep. He didn’t have to do that, but I’m very appreciative he did! 10/10

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Google Apr 4, 2024

Mazda of Orange was the best car leasing experience I’ve ever had (25 years leasing many cars) Alec - Sales Manager was quick to respond and agree with terms that were important to me. There was one small issue with a feature on my 3 hatchback preferred model that I expected. After I took the car home and called to ask to fix the issue - Alec got it approved and took care of it right away! Amazing!! They also have a large selection of all models/colors to choose from.

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DealerRater Apr 4, 2024

It’s very easy to work with Jacob, he is very responsive and answer all your question! I would recommend if you want to buy or sell your car here!

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Google Apr 4, 2024

We had a really positive experience working with Lavel, Anthony and team at Mazda of Orange. We were torn between a few different vehicles, but we ended up with a Mazda CX-90 because of the quality of vehicle, price point and overall experience. While they are in the business of selling cars, they made sure both sides walked away happy and they were not just about making money, which is what we felt from the other dealerships we visited. Thank you!

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Google Apr 4, 2024

Very helpful and kind

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Google Apr 4, 2024

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DealerRater Mar 31, 2024

With Jacob, I was able to make great connection. He was extremely effective during the purchasing process. I also think the car I purchased today was the best value in the market, in the sense of; the condition of the car, the price point, and also the financing options Mazda was able to provide. I would love to see Jacob progressing further in his career and being able to have executive discretion in the future. That will make the process more streamlined, not that it lacks any of that in the current state. I will come back in a few ...

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