Customer Testimonials
I’ve had a Mazda cx 30 for a little over a year now and have come here to Mazda of Orange for all my maintenance and they have always been so great with their service! Came in for a minor fix and ended up leaving with a brand new upgraded Mazda cx 50 hybrid. I can’t recommend Mazda enough especially Mazda of Orange!
I had an amazing experience here at Mazda in Orange County, thanks to Gabino\! I recently purchased my 2022 Tesla, and I honestly couldn’t be happier with the service I received\.
I had been dealing with several dealerships, and none of them were willing to put in the time and effort that Gabino did to make my deal happen\. He went above and beyond, worked hard, and never gave up on getting everything done\.
It’s hard to find a salesman who genuinely cares about helping his customers instead of just making a sale\. Gabino is definitely one of those ... Read More Google - Nov 13, 2026
Rami is the best car salesperson I have ever worked with. He is extremely professional, patient, and knowledgeable. He made the entire experience smooth and enjoyable. I truly appreciate his excellent customer service and highly recommend him!
Thank you so much, Nery and Israel, for your help! I love my new ride.
Israel guided us through the whole process and helped us get a great deal. Definitely will recommend working with him
Ramı and steven they were great, ramı made ıt esay thanks a lot
(Translated by Google) The moment I arrived, I received a warm welcome, with staff asking if I already had a car in mind or was still looking. Mr. Gabino provided excellent service; he was very professional and kind throughout the paperwork process! I 100% recommend coming here. (Original) El momento que llegue aquí, me recibieron cálidamente, preguntando si ya tenía carro en mente o seguía buscando, El señor Gabino dio un excelente servicio, muy profesional y amable por su parte al atenderme en el proceso de documentación! Recomiendo 100% venir aquí
Thank you Israel and Matthew for the professionalism and patience in helping us choose the right car for my wife, easy buying process and great deal
They have great costumer service, mathew and Israel helped us to get a new CX-90 at very good price ! We are so happy for our new car!
(Translated by Google) I was able to buy a car very smoothly! Thank you 😊 (Original) とてもスムーズに車を買うことが出来ました！ありがとう😊
Such a wonderful experience. Easy a.d smooth
Zeinab was an excellent salesperson at Mazda of Orange! She was friendly, knowledgeable, and professional throughout the entire process, making everything smooth and stress-free. I highly recommend working with her if you’re looking to purchase a Mazda!
Rami was very kind and helpful got the deal done in 1 hour, this man needs a raise.
Israel was great! Awesome experience, made my new car purchase super easy,super smooth ! Thanks 🙏
We were referred to Mazda of Orange through the Costco Auto Buying program.
First time buying from Mazda of Orange and it went super smooth! I initially inquired online and received a call with all the information I asked for. Israel was super patient in answering all my questions and very knowledgeable in all the features of the vehicle. Israel, thank you for helping my father and I out in our purchase! If you’re looking inti purchasing a vehicle here, ask for Israel! He’ll help you out!
At Mazda of Orange right now, finishing up a great buying experience. Shopped around several places for best price/quality/deal on a certified used, and Mazda of Orange offered the best overall package. Zeinab did a fantastic job, and we appreciated Alec’s great help as well. Will definitely shop here again in the future, thanks Mazda of Orange, looking forward to driving the car home!
Jacob at Mazda of Orange made leasing my new Mazda CX-50 an excellent experience from start to finish. He was professional, communicative, knowledgeable, and genuinely easy to work with. He took the time to understand what I was looking for, walked me through the options clearly, and made the whole process smooth and stress-free. Highly recommend working with Jacob if you’re looking at a Mazda!
I had an excellent experience purchasing my Mazda Miata from Mazda of Orange! The entire process was smooth, straightforward, and completely hassle-free from start to finish. We agreed on a price before even stepping into the dealership, and they honored that agreement. Once we arrived, we test-drove the vehicle, selected the color we wanted, completed the paperwork, and were on our way in no time! No unnecessary delays, no frustrating negotiations, and no pressure—just a professional, honest, and efficient buying experience. It was refreshing to work with a dealership that respects its customers’ time and keeps its promises.
Zeinab helped me with a 2026 CX-50 Hybrid. Straightforward and no pressure. She gave me a clear itemized quote and answered everything I asked. First time buying a car in the US and it went smooth.
We got a great service and customer service from Rami Pacino. A great person made the whole deal of buying a car easy. Thank you Rami👍
Rami was incredibly helpful and polite. working with him and the rest of the team made the experience as smooth as possible. Love the new car!
Gabino at the Mazda of Orange helped me get my new car! He was very helpful in person and through text! Very attentive and willing to answer questions and show me options
Israel really went the extra mile Thank you
Mazda of Orange is top tier. Zeinab was great to work with, she made us very comfortable throughout the entire process! We put a dream in the driveway, and many thanks to Zeinab for the help doing it!
Had a really great experience with Gabino and Orange Mazda! Buying my new dream car was smooth and easy. Gabino was looking out for us through every step!
Great place everyone is so friendly helpful and sweet
Mazda of Orange is undoubtedly the best Mazda I've had the experience of shopping at. I found the experience with them to be even more streamlined than shopping through the Costco Auto program. Zeinab, was the kindest, most helpful, and was willing to work with us. Due to my youth, I was met with a lot of resistance going car shopping, however Zeinab was very patient with me, and made the experience very accommodating and smooth. When it came down to purchasing the vehicle, there's absolutely no doubt in my mind that I was going to purchase it ... Read More Google - Oct 24, 2026
Gabino and Steven were great. They did a great job in helping my family and I getting a great deal on a car. This is our 4th car buying from Mazda of orange.
Gabino Luna is the guy to see. I’ve bought from many dealers in the past 25 years and dude made it happen with none of the usual BS. I said what I was looking for out the door and he actually came back with a slightly better deal. I think I took longer writing this than the actual deal. Highly recommend.
I bought a used car from Mazda of Orange, and the experience had a lot to improve (but it wasn't the worst, so I'm giving it three stars). The car was overall in good condition, with one thing that kept me uncomfortable even to this day: the anti-theft lock mechanism from Rockledge Security that they forced to be installed on the vehicle. Even after I mentioned I didn't want it upon purchasing and requested it to be removed, they could only disable it with a keypad that only the dealership had access to, but not uninstall it. ... Read More Google - Oct 17, 2026
Everything went so smoothly! Gabino at Mazda in Orange was the best! Best Dealer to stop by
Super great costumer service!! Thank you for your help .. super happy to get my 2026 Mazda cx-90 great deal thanks to Gabino Luna .
Zeinab is amazing. Worked with us and was very patient. I would definetly buy from her again
I had a great experience purchasing my CX-50 Hybrid Premium at Mazda of Orange! Gambino Luna was friendly, professional, and helpful throughout the entire process. He made the experience smooth and stress-free, answered my questions, and made me feel comfortable with my purchase. I highly recommend Gambino and Mazda of Orange to anyone looking for a new vehicle!
I recently made a request for parts to be sent to Canada for my 2019 30th Anniversary Mazda MX5. I was cared for by Jakelin Flores who went above and way beyond to help!! My package arrived after clearing customs and to my delight she included a t-shirt from Mazda of Orange!! This type of service is rare and I will add very impressive. Thanks again !!!
We drove from perris for a good deal on a mazda suv, Came and business was so good and fast, All workers very nice and professional, I personally bought from Gavino Luna, He was supper professional and easy to work with
So happy with Gabino are sales person & happy for the service here @ Mazda of Orange
I’m very grateful for everyone at Mazda of Orange who worked hard to help me get approved, especially my salesman, Rami. He kept me updated throughout every step of the process and was extremely helpful from start to finish. He also took the time to explain the car I was purchasing and walked me through its different features, which I really appreciated. Overall, I had a great experience and I’m very happy with my purchase!
Jacob the salesman was easy to work with, patient and did a great job overall.
Wonderful experience working with Ravi! As a disabled person, he treated me with kindness and respect. They gave me straight talk and a great deal on a good car. Very happy with my experience and I fully expect to buy other Mazdas in the future!
Very nice treatment by the sellers. They do go all the way to get you the best deal and are always at your service.
Mr. Luna is very easy to work. Actually everyone in the office were professional and cared for the customers.I like the fact that there was no going back and forth with the pricing
I just had my first car buying experience at Mazda of Orange and I couldn’t be happier. I was in a tough position where I NEEDED a car that day. Russ, the store manager greeted me and assured me they would find a way to meet my terms and take care of me. Gabino was the salesman who handled my purchase. He was knowledgeable, patient, and made every effort to guide to finding the right car for me. The biggest consideration for me was safety and space, as I have a four month old and a wonderful fiancée. ... Read More Google - Sep 28, 2026
From the very minute we walked into the showroom we were treated with respect and never pressured by anyone. From our salesman Rami, to the sales manager, to the financial officer, everyone was great. They let the car sell itself. No stress. We actually had fun. I highly recommend this dealership if you are in the market for a Mazda.
Amazing experience. My first Mazda of hopefully many. Definitely recommend to anybody looking for a Mazda
Very prof, great service system, thorough. My service advisor Mohamed was wonderful! I really appreciate the video and list of work that needs to be done.
(Translated by Google) Excellent service, highly recommended 💯 Very friendly, very good service (Original) Excelente servicio recomendado 💯 muy amable muy buena atención
Israel is the best sale rep. for Mazda of Orange. He has great cheerful personality and answer all of our needs. We came back to purchase the car because of him. With his great personality, he should be a sales manager for the dealer. Thank you again Israel, we will remember you.
Great service team. Good communication and follow up with detail ! Loaner car was offered. Service was completed and all work was done and explained and the team at the service desk , Tom and Mo. were super helpful and high level of customer satisfaction .,.,!!!!!!! Been a Mazda customer and glad I took the extended warranty out when I purchased the car.
Customer service is excellent. The sales representative helped me along the way in getting to a number I was comfortable with for a vehicle purchase.
Like always second to none service provided by Mohamed Abdo and Frank. thanks again again to the care made to my 2013 Mazda 3 and making it smooth and fast transaction. very knowledgeable staff to what they do. Outstanding job! note to the management thanks again till next time.
The personal are the best. They treat you like family, very professional.this is my best experience in Mazda dealerships .
Moe was freindly and efficient. Service completed at estimated promised time. Good experience overall. Good job Orange Mazda team.
This is the 3rd car I have purchased & have serviced at Mazda of Orange. Service is consistently great, the location has been remodeled to a modern environment & the staff are courteous & helpful
Once again all expectations met from the Crew at Mazda of Orange... From drop off to pick up, everything was great!
dealers closer but always use them. great people and service Tom rocks in service dept
Great service Mr Nery is very polite and great team efficient customer service I recommend family and friends nice employees and Management!!!
While browsing the Mazda of Orange website, I found a pre-owned car with low mileage that I was very interested in. I reached out via email, and a salesperson responded confirming that the vehicle was available. He also followed up by text and encouraged me to schedule an appointment so the car could be ready and cleaned for a test drive.
I live in San Pedro, about 40 minutes away, but based on that communication, I scheduled an appointment for the next day at 10:30 AM. My girlfriend and I made the drive to the dealership and checked in at the showroom.
... Read More Google - May 31, 2026
This visit to MoO was, by far, the best ever thanks to Will's amazing service and advice. He was straight forward with my car's needs and it's ongoing maintenance. Knowing it would take a day or two, he arranged for a loaner vehicle. The service took more days than originally thought as parts had to be sent and Will assured me not to worry. A week later I received my car and it's running really well and all the issues seem to be resolved. I can't thank Will enough for his knowledgeable assistance. Kudos, Will!
Second lease experience at Mazda of Orange and I'm just as happy the second time around. LaVel treated me right from start to finish and I'm looking forward to working with him again on my next lease in a few years! Recommended.
Buyer Beware!!! If you are purchasing a used vehicle from Mazda of Orange, I highly recommend you have it inspected by an independent mechanic. We made the unfortunate choice to purchase a 2018 Mazda CX5 for our daughter’s first car. It was not cheap, but we thought Mazda is a good, reliable brand. We purchased the vehicle with approx. 52,000 miles on it, and we took it in for the first service at roughly 55,000 miles. It required almost $3k in repairs: the belts were worn and cracked, the axle boots were torn and leaking grease, and the front axle needed replacement. ... Read More Google - May 1, 2026
The dealership was clean inside and outside. I didn’t feel welcomed or greeted because most of the staff were just standing around in conversation amongst themselves. Who I dealt with was nice and pleasant. The sales manager not so much. They did try to upsell stuff to me to make the deal work in their favor, I didn’t purchase any of it. Coming in with you own loan, I think they could’ve handle that a bit better. My salesman was probably the only reason I saw the deal through.
I appreciate the professionalism of this dealer. I drive out of my way to get there, but it is worth it. I trust the work that I receive and the video of the service is great! Thank you!
Paid 3,100 dollars for an AC repair which required removing the dash. Tech didn't even have the courtesy to put the steering wheel back on straight. It will be worth paying someone else to do an alignment and them realizing that the last guy who worked on the car just didn't care about his job, rather than taking it back and arguing with a sales rep about how "it just needs an alignment"
Only came back in because they had serviced my AC 2 years before for it to fail again, and I was hoping they'd cut ... Read More Google - Apr 17, 2026
Went to Mazda of Orange to purchase a CX5 I had seen advertised on Carfax. I had MY own preapproved financing through BofA. Sammy (Scammy Sammy) was our finance person. We had agreed on $32.900 for the vehicle. Things immediately started feeling weird soon after we got in the room. I was fiancing 25K with BofA that was already pre-qualified and I was paying the difference to get to $32.9. Sammy took the $7500.00 out of my accounts and on top of that handed me a contract to sign that the car was $38,000 and some change. This car had gone from $32,900 and was ... Read More Google - Mar 30, 2026
Service Rep Tom Owens was great and the Service Tech video was very informative…service was done in a timely manner, very satisfied
What a waste of my time, I called about a pre-owned vehicle I had seen online and wanted to verify it was available before driving there, I was informed that someone was currently test driving there vehicle, fine no problem. 20 minutes later, I received a call from Adrian, and he informed me the vehicle was cleared to come and see it. I made the appointment for a hour after we ended the phone call. When I arrived let someone know I was there to see that specific vehicle, they said ok let me get your sales person.
Adrian came out ... Read More Google - Mar 22, 2026
Was told to come view a car and canceled the morning of very bad service.
Hands down one of the worst places to make a deal. The salesman suck and don’t know why there doing. We had a guy by the name of “Christian.” He didn’t know how to process a sale with customers. Bro sold a car that was almost to an agreement the morning of the day we were supposed to get the car. Very fishy and unreliable place. Definitely recommend the “Mazda in Irvine”
Great experience for my car service. They’re fast and easy to communicate. They provided all accommodations for the time I have to wait or if I have to use a loaner to move around while my vehicle is being serviced.
After I gave them my suggestion OTD prices, they stopped replying, answering me anymore. Really professional!
Awful place and a complete waste of time. Don’t be fooled by the fact they have the biggest selection. They added $9K of add ons for the first pass trying to buy a $28K car. After acting like they could care less if I bought it they got it down to $800 over the advertised price and refused to budge. I believe by the way that is illegal. Went to another dealer and they started $900 over the advertised price and ultimately went $300 below it. The price you see in an ad or on their website doesn’t seem to mean ... Read More Google - Mar 2, 2026
Tom is friendly and knows his job very well. He keeps me posted as what need to service on my vehicle.
Don't buy used car from this dealer. I bought the car from them, they promised to fix the scratch for my car but after a month they don't contact me to do that. This dealer just promised because they want to sell the car and gone. The GM always come to the review and tell you to email him. But he doesn't read or respond your email. Don't trust this dealer.
Sales person, Jayme, was very knowledgeable, helpful. She explained all the vehicle feaures and helped to setup the infotainment system and mazda app.
They are extremely kind and very helpful. You get a video of the car inspection, and a the service advisors, Tom, Mo, and Danny are great. I have been a loyal customer since 2010. Thank you
Take great care of my mazda, explain service needed, friendly, get the service in timely manner
I don't know how this place has such high reviews, because there was literally nothing good about my recent purchase of a used Chevy Bolt from them.
* The salesman refused to discount the price due to the MULTIPLE oil-based stains on the back seat.
* He also didn't tell me that this car did not have a fast charging port (although I should have checked that myself, so that one's on me).
* The Sales Manager, Sam, was belligerent, rude, and disrespectful.
* You'd think I was attacking him personally by merely asking a question about the price.
* The ... Read More Google - Feb 4, 2026
I called about a truck. They showed me a video and it was covered in dents. I was no longer interested. Since then, they have called me 170 times and emailed me 93 times from several different numbers.
I've been searching for a car and have been emailing Mazda Orange about any offers that they have; specifically I've been interacting with Joseph.
Mazda Orange emailed me that their CX-5 had a total of 5,785 off . I sent bullet point questions that were not answered; thus I resent the email and asked if they could answer the questions.
After much back and forth they eventually answered the questions. They also informed me that the aformentioned 5,785 off deal was incorrect due to a "glitch and error" in the online pricing. It's always possible that there was ... Read More Google - Jan 19, 2026
All employees we interacted with were very kind and helpful. They made sure all details and information was understood and even brought an interpreter for me as I had someone who better understood Spanish with me.
Bucks! Sells you all this useless packages.
I confirmed over the phone and using text that I had a figure I would pay CASH for a 2025 CX-50 Hybrid in Soul Red at Mazda of Orange. Everything was confirmed over the phone and via text for a “WALK OUT THE DOOR” price since this was a cash offer and I asked several times what my full price would be! The deal was approved by the manager and the salesman went to pick up my car, minus the splash guard, so I agreed after my test drive the price would remain the same without the splash guards. Only thing ... Read More Google - Dec 15, 2025
I was missing a plastic part on the bottom of my mirror which probably fell off during a car wash. I called the parts department, and they said that they didn't sell that part by itself however if the mirror was in good working order (which it was and worked fine without the part I only wanted to replace it for aesthetic reasons) I could purchase the whole shell. As the shell had a small crack, I ok'd the purchase which was $208.00. I asked if it had to be installed by taking the indoor panel off and he ... Read More DealerRater - Dec 5, 2025
I have been servicing my Mazda vehicles here for 19 years. Mazda of Orange gives me piece of mind, and this visit was no exception. I was given a full diagnostic of my vehicle, services were performed, and I was on my way in relatively short order. The best experience I have had with a dealership alongside Villa Ford of Orange.
Jacob M Purchased my car through an online bidding service. I showed up today to officially sell my car to them at an agreed-upon price (There were multiple bids). After arriving he informed me that he made a mistake while appraising the vehicle and bidding on it. He backed out of what he agreed to buy due to his own mistake. It is not my fault that he made a mistake. Zero accountability and a huge waste of my time. I would hope this is not any indication of how Mazda of Orange does business. Horrible experience.
Vanessa, my sales rep, and her Manager, Alec, were incredibly thorough and helpful. Everything was explained clearly, so there were no surprises! Mike from the finance department made leasing the CX-30 a breeze. The dealership had a fantastic selection of cars. The only challenge was deciding whether to lease or buy. They answered all my questions. If you’re on the hunt for a Mazda, I highly recommend giving this dealership a shot!
Working with Mohammad Abdo and Frank is always Outstanding due to great job I received for my Mazda 3.
I just had the worst experience at this dealership and most humiliating moment ever don't consider this dealership GO SOMEWHERE ELSE
This place has the worst customer service by management and personal defiantly if u are buying a car don't even think of this place
Service center workers are very patient, friendly, and knowledgeable. I like how they send a video of work done on the car. It's the only place I take my cx 30 for service. I never feel pressure to get additional work.
Don't go to this place for buying car. The sales man lie to me and it took 3 months to get my plates . They fix one price Tgwn when o go to finance office for hey charge more than that. The sales man are clever . So not go to this place.
Easy to schedule, nice advisor and fast service, I love the technician video with details. Very commendable.