Customer Testimonials
Fast, efficient service. They give you a complete, honest estimate including video showing the products and explaining the reason for the repair. Very satisfied.
professional and efficient, overall great experience. i would recommend to anyone looking for a mazda.
I've had the pleasure of working with Tom Owens my preferred service writer at Mazda of Orange for the past 6 years, and I can confidently say he is amazing. His commitment to customer satisfaction is outstanding. Tom’s always gone above and beyond to ensure my Mazda receives top-notch care, and he's consistently provided clear explanations and honest recommendations. I truly appreciate his expertise and friendly demeanor, making every service visit a positive experience. Thank you for your exceptional service! 🚗🛠️🌟
Great experience with the team at Mazda of Orange. Gave the best price and quick and easy negotiation. Able to get the car the same day after starting discussion. Awesome experience!
The experience I had with Bishop and the finance manager was amazing! They had the car I wanted at the price they wanted, and it was a quick and painless process!!!!!! Strongly recommend buying a car from Mazda of Orange 😁
Very professional, all the people were personable. They were very accommodating and explained much of the process very clearly.
I brought in my car for regular maintenance. Initially I was going to bring it on Saturday, but Mohammed kindly informed me that due to some issues with their air compressor there was some delay in servicing their cars and instead suggested to bring it on Monday, so I went ahead and made an appointment for Monday morning. Although it was a very busy day for them, the car was serviced less than 2 hours while I stayed there. Mohammed is an honest and friendly service advisor and I have been working with him for the past 2 years and I appreciate ...
Excellent customer service. Provided activities for the younger guest to enjoy while their love ones conducted business.I started my point of contact with Patrick my salesman a month prior to purchasing my CX-5. He followed up with me while I went through some issues with my trade in vehicle. He reached out to see how everything was going. I can’t leave out Bobby in finance. He kept me laughing through my process of signing my loan documents. Thank you to all the staff that I had contact with through my buying experience at Mazda Of Orange.
Everyone at Mazda of Orange was very helpful and informative. I highly recommend this dealership.
We had a great experience buying a car from Fernando at Mazda. He was responsive to all our questions and helped us complete this purchase from out of town. All the staff at Mazda of Orange were super professional and friendly.
My visit to Mazda of Orange was outstanding, and I want to give special praise to Lavel, their sales specialist. Lavel's expertise and friendly approach made my car-buying experience exceptional. He guided me through the Mazda lineup, addressing all my questions and helping me find the perfect car. Mazda of Orange itself is a great dealership, with an impressive selection and a welcoming atmosphere. However, it was Lavel's exceptional service that stood out. I highly recommend Mazda of Orange, and Lavel in particular, for anyone in search of a fantastic car-buying experience.
Raul was very helpful in purchasing my car and he was very polite. He showed me all the details and helped me find the best price for me
A smooth purchase experience, everyone was helpful and professional. Not too clear on the extended service plans but I'll call to clarify.
I can’t say enough good about Lavel! 😃 I knew, when I arrived, what I wanted. I didn’t want anything else but that one car and no further costs. Lavel understood and he did his best to represent his company but also to understand what I was saying. It was a very long wait. This is probably the one reason people hate to buy cars. Lavelle made it very interesting, and we had common ground that we shared. I think it bears note that the last salesman I saw, before I saw Lavel, was the worst salesman I have ...
Had a great experience overall. Everyone one was extremely nice over at Mazda of Orange. My whole family drives Mazdas’ and Fernando was exceptional at explaining and finding out options for me. I love my new CX-5
Need a Mazda? call Ivor in Orange. He will make it happen.
It was a long process to test drive and leave with a new car, but it was smooth and pleasant. Everyone was professional and every helpful. I would recommend Mazda of Orange to fellow car buyers.
Fast friendly service. Good people.
Fernando was exceptional went on and beyond the call of duty. He was professional and practiced excellent people’s skills great customer service and a pleasure to work with. The negotiations did not take long and I felt I received the value I was looking for. I was a loyal Toyota customer until they started with their dealer markups. If my Mazda CX-50 performs as I expect I will be coming back in the near future.
I appreciate the excellent and phenomenal, seamless experience of purchasing my new Mazda CX 5 from Mazda of Orange with the assistance of Lavel Darty, who was so knowledgeable , attentive, and courteous in addressing all our questions! I will not hesitate to recommend Lavel and Mazda of Orange to my friends.
I was in the market for a new car. Walked into Mazda of Orange where I was promptly greeted. I was introduced to Raul who helped me find the exact car I wanted. I took a test drive with Raul and he pointed out every feature. The negotiation process was very ideal with only a couple of back and fourths and couldn't be happier with the agreed price. Steve from financial was amazing. He took the time to explain all the fine print and made sure I understood everything. When I was done with all of the signing of ...
Oh man where do I start lol, in 2022 I was looking for a semi-luxury, relabile, and affordable sedan. I looked at Honda, Toyota, and Chevy but was not finding that semi-luxury I was looking for. Eventually I came across the 2022 Mazda 3 Carbon Edition and I immedialty fell in love with the car. I am currently sitting at 12,250 miles with only minor chips to the paint and no mechanical issues. Alec Makepeace from the sales floor was one of the best salesman I ever met. He was very straight forward and knew exactly what he was talking about when it came ...
Amazing people at Mazda of orange! They made my purchase quick and easy! “RAUL” was such an amazing salesman! Helped us with the car and was there making sure all our questions were answered! GREAT GREAT GUY! Martin another amazing guy!! He’s in finance and made our process supper smooth and fast! Mazda of orange! Makes things happen!
Buying a car from Ivor yesterday was undoubtedly our easiest and best-ever car-buying experience. Ivor is knowledge, open and friendly - the kind of no-pressure professional you want as your advocate. While dealing with an unfortunate challenge, the entire transaction was still our fastest and smoothest ever. There are closer Mazda dealerships to our home, yet this is the third CX-5 we've purchased from Mazda of Orange. It is clearly worth the extra drive time to get there. THANKS IVOR - and Mazda of Orange - for a great car and an extremely pleasant evening.
This was one of the best experiences I’ve had in purchasing a car. Ivor was friendly and informative and never any pressure.
Everyone was very polite and very helpful. It was a welcoming environment and I am super happy with my new car!
Thank you to Mohammed Abdo Paisley Petruzzelli and Ivan Palacios for making my every visit to Mazda of Orange a pleasant and happy one, they exceed professionalism and outstanding service!! thanks again guys Nelson.
Such a great experience here! The customer service was phenomenal. Everyone that worked with me was fantastic. I would highly recommended getting your new Mazda from Mazda of Orange!
Low pressure! Great Customer Service!
Ivor is great! He very knowledgeable, friendly, easy going. Best car-buying experience. I would buy from him again and will recommend Orange of Mazda. Also like the young man who turned over car and installed my bluetooth. Molly
The people are very nice and friendly, the dealer is well stock that gives you options. I would recommend this dealer 👌.
Everyone I met at Mazda of Orange was friendly and professional. My salesperson was Lavel and I was impressed by the direct and no-pressure way he communicated throughout. He was transparent about all aspects of the deal and took his time to make sure I had no questions or problems. Lavel and Mazda of Orange made this the smoothest car-buying experience I’ve ever had.
I wanted to take a moment to express my sincere gratitude for your assistance with my recent car issue. While there was a delay in receiving support, I am truly thankful for the effort your team put into ultimately resolving the problem. It's not just about the solution, but the dedication and commitment you showed throughout the process. Your perseverance in addressing my concerns has left a positive impression on me. It's reassuring to know that I can rely on Mazda of Orange when it comes to my car's needs. Thank you once again for going the ...
Best purchasing experience I’ve had. My wife and I test drove the car we wanted and had all of our questions answered. Everyone was patient and helpful throughout the process. We’ll worth the drive to this dealership. Will be buying from them again in the future.
The team at Mazda of Orange did a great job of making our experience relaxed and enjoyable as we test drove and ultimately purchased a CX-5. Ivor was very knowledgeable and patient as he showed us multiple cars and we test drove vehicles on two different days. The team was professional and friendly, including the financial person who presented options but wasn't pushy, and the young woman who walked us through the features of our new car.
This dealership is amazing! They were able to get me the car I wanted at an affordable price!
Very attentive. Not pushy. There was a lot of pressure to purchase an extended warranty. Given the car was a 2020 with a limited warranty I finally agreed to this.
Patrick did a very good job, helpful, patient and knowledgeable. Made things straight forward and quick. Paperwork went very smooth with Bobby.
Everyone was kind and truly wanted to help to the best of their abilities. I could not be more pleased with the level of service provided. My sales professional went above and beyond to ensure my car was set up with all the best settings even though it was 9pm by the time we finished. I would absolutely buy from him again and recommend friends to this dealership.
Salesman Bishop Jackson was fantastic. He was very nice, helpful & great energy. I totally recommend him & the dealer.
The best customer service ever. Will is wonderful! He is always knowledgeable and explains everything.
I had to bring my Mazda CX-5 in for it's scheduled maintenance, and the team at Mazda of Orange always makes it a great experience!
For my first car buying experience on my own, Bishop made sure that the sale went smoothly and processed everything efficiently. Bishop was incredibly informative and to-the-point, which I appreciated. Once I had the keys, Devin did a wonderful job explaining all the newest and latest features of my Mazda CX-5 and sent me on my way. Those two made the evening go by a little quicker — so thank you, Mazda of Orange team.
Mazda of Orange is a very comfortable and friendly place to get a new car. Now our second time purchasing a car from them, and will likely return!
Very courteous and professional. Lavel was helpful in every way, great experience working with Lavel
The people here are nice and friendly. Lavel was amazing I'm going to recommend to all my family and friends that want to purchase a mazda..
Lavel went out of his way to make sure we left as happy customers! He was a pleasure to work with
Great experience leasing my Mazda CX-30 at Mazda of Orange. My representative Lavel as well as finance manager Bobby made the experience great. Highly recommend Mazda as well as this location.
Bought a new 2023 MX-5 Club RF from Grant and the transaction went well. Got me out pretty quick and scored fantastic financing through Mazda.
With our first car purchase we chose the perfect dealership, we knew exactly what we wanted and we had every question we had answered and explained over and over so we fully understood. Thank you to Mazda of Orange for our car and thank you to the amazing sales man who got us out quick and easy !
I’m so happy with my new car. Lavel was super helpful and very informative and patient. Super friendly staff. I would definitely recommend Mazada of Orange to all my friends and family. Thanks!!!!
Great deal, great service. Everything went smoothly. Better than PH Mazda.
Mazda of Orange has done a great job both times I've been there. No waiting in line, they do the necessary work quickly and finish in the time frame quoted. Very friendly staff, comfortable waiting area.
Went for an oil change, it was easy and Convenient.
If this review is for the Jeep that I bought then my salesperson Adrian Melendez was amazing. He was very knowledgeable about my vehicle that I bought and did an amazing job getting me into that Jeep. If this is about tge service dept then Eric was just as amazing. He did everything he could to get the service that I needed. What an amazing team. Thx Mazda Of Orange
My dealership experience at Mazda of Orange was great. Lavel Darty made it the best car buying experience I’ve ever had. I usually cringe at thinking about buying a car. This time was different, and it was because of Lavel’s commitment to his word and focus on customer service!
Mazda of Orange and the team there made it very enjoyable and helped in purchasing my new car. Lavel and Ken were a pleasure to work with and I would definitely recommend this dealership for anyone looking for their next Mazda.
I’ve taken my Mazda in for 6,000 check ups & every time it has been positive . They send me text showing people working on my car . It’s been great .
Thank you so much Mazda 🫶🏼 Martin went above and beyond!! Great customer service
He was great very responsive, honest and got me the best deal possible. I truly appreciate how hard he worked for me and my family.
Very professional!!! I’m completely satisfied by the service experience. My service tech William was exceptional.
The whole staff was super helpful and friendly! They helped me get my dream car
So helpful! The buying process was super easy and transparent, and it was easy to agree on price and add ons. They even accommodated us by staying late to finish the buying process. Would absolutely buy from here again.
I could not stress enough how incredible the Mazda of Orange team was throughout our entire car buying experience. Raul was incredibly kind, patient, and thorough in showing us all of our options and helping us pick the best choice for us. Bobby also made sure to walk us through every detail of the finances and allowing us to understand and ask questions accordingly, and lastly Ryla sat and showed us all of the features and helpful information in our car in specific detail. The group was astounding in their knowledge, friendly throughout, and made us feel so at home ...
Raúl is so caring, he made me feel home immediately. He is very knowledgeable and passionate about his job. He made all my purchase process so easy and pleasant I’ll be forever grateful to him!
Raul was great from beginning to end. He answered all of my questions with excellent insight and great customer service. He makes you feel like family and you don’t see that anymore.
I will be buying all my Mazdas from here on out. Amazing customer experience. People need to check this place out. You will get fair deal and great buying experience.
Everyone that I worked with was wonderful. Raul and Ryla were very accommodating and went above and beyond to answer every question I had even days after delivery of the vehicle. I would definitely Mazda of Orange and suggest you ask for Raul!
I’m so grateful for Mazda of Orange. I originally went to Cerritos and when I left Cerritos I knew there was an issue with the pricing. Sure enough I called Mazda of Orange and Ken immediately helped me with the pricing and I ended up driving a better car with a better price. I’m so grateful for this dealership.
Overall my time spent at the Mazda dealership in Orange was good. Ivor was a pleasure to work with. He was knowledgeable, friendly, and not at all pushy. Working with Bobby in finance was also good. He presented me with different options, but again not in an overly pushy manner. There was a mistake in pricing when filling out the paperwork, but it was easily corrected. I think his name was Trevor or Travis who helped me set up the controls in the interior. He was also very helpful and had a friendly demeanor. The only person that left a ...
Experience was the best. Will is world class. Thanks....
This experience in particular was very pleasant and went very smoothly. Some days get a little chaotic when they are busy but this time was great. The staff that day were very polite and helpful.
Another fantastic experience provided by William in your Service Dept!! He is super awesome and always provides the best customer service experience. He is knowledgeable and takes his time explaining everything in terms I understand, so I greatly appreciate him. William is the BEST!
Great deal ship. My 4th car from them. Service gentleman was just the greatest. Would like to have him next time. Very professional and great help.
Very happy with all aspects of the purchase experience of my new Mazda. Very happy with my new car. Special thanks to Ivor Hough. Thanks for all the hard work. Happy 4th.
Raul was the absolute best! Incredibly friendly, he made the experience palatable despite another member of the staff having a poor attitude. All credit for the sale goes to him.
Our salesperson Lavel and General Sales Manager Ken were forthright and very easy to work with. Recommended!
Lena and Adrian were awesome! Lena was straightforward, honest and had let us know that there were lots of different Mazda's to choose from. We've had bad experiences in the past with another Mazda store and this had changed it completely! Lena was attentive and responded quickly to make sure we had all of the info at hand. We'll be sure to make the hour + drive again!
Great service by everyone sales team finance and very satisfied with my puchase and 2nd time I have purchased at Mazda if Orange
Came all the way from LA to get my CX-30! Adrian and La'Vel made sure I had a loaner vehicle before the car arrived which was really nice of them. Loved the hospitality and how easy it was to say yes!
Mazda of Orange was awesome! Adrian helped out with getting me a loaner before the vehicle arrived. La'vel handled everything when the vehicle arrived and made sure the process went smoothly. Thanks to Lena for checking on the vehicle after and making sure I had everything before I left!!
Level and the team at Mazda were great including Bobby and Travis. They took there time with me to explain everything
Ended up going with my husband to take a look at a CX-30 and ended up with XC-5! Adrian was very helpful with giving us options to take a look at to help. Ken set us up with an appointment and was there til the end as well! Will be coming here for my next car!
Adrian was awesome! We weren't even looking to purchase a vehicle today but he had made everything easy enough for us to move forward. Ask for Adrian!
Excellent customer service